Full Description

The Car Rental Certificate Program consists of four individual courses (see course list below. Each course includes instruction, student-instructor interaction through email and message boards, assignments and a final exam. Courses require 20- 30 contact hours for completion and are self paced but individual courses must be completed within 90 days of your start date and all courses must be completed within one year of the start of the first course.
Upon successful completion of this course, you will be able to demonstrate proficiency in the following areas:

• Sabre Computer Reservation System (Air Reservations and Automated Rentals and Accommodations)

• Faring and Ticketing

FAQ

How long will it take me to complete the course?
Each course will take you between 20 - 30 hours a piece to complete. All courses are completely internet delivered and allow you to study at your own pace but must be completed within one year of the date you begin. The average student takes three to four months to complete all of the training.

How quickly can I begin?
Upon registration you will receive your personal user name and password and directions on how to begin your course work within 24 hours of registration. You will have access to all course materials, student-instructor interaction, assignments and exams

What is the Job Board and how do I gain access to it?
The Job Board gives you access to resume, cover letter and interview information with instruction specific to the travel and tourism industry. In addition, the Job Board provides access to comprehensive and frequently updated national databases of tourism jobs sponsored by industry leading organizations such as ASTA and ISTTE.

Benefits of Car Rental Certificate Program:

• Take the course at your own pace - so long as the course is completed within 90 days of registration.

• Do the lessons at any hour of the day or night. Send or retrieve information 24/7.

• No need to purchase additional textbooks or materials

• As you approach completion, access the Job Board for assistance in finding career opportunities currently available in your area.

• Use entire program as a newcomer and upon completion be ready to work in the travel and tourism industry.

Outcomes:

As a result of taking the Car Rental Certificate Program you will qualified to work in the following careers:

• Car Rental Companies

Assessment:

Evaluation of student performance will be based on the following:

• Completion of assignments.

• Exam grades

Successful completion of each course requires passing the exam with an 80% average or greater. Each exam may only be accessed and submitted one time. Students not able to complete their exam after beginning will be required to repurchase and retake the complete course. Each course must be completed within 90 days of registration but may be completed sooner. Students are subject to dismissal for unsatisfactory conduct and will not receive a refund.

The principal classifications of unsatisfactory conduct are:

• Theft or destruction of property including but not excluded to intellectual or physical work or software, belonging to the school or other students.

• Cheating on an exam or other material. The use of another student’s or individual’s work or material for a grade.

• Personal behavior that is disruptive to the learning environment, including: abusive language, intimidation, flagrant lack of respect for the staff or the peaceful enjoyment of other students and staff.

• The unlawful or unethical use of the course curriculum, programming or communication as determined by the staff. Students will be considered for re-admittance upon signing an agreement to comply with all school policies. Upon registration the Instructional Support Course Administrator emails a welcome letter to the student to begin unrestricted email communication and support, then contacts the student on a regular basis regarding progress; corrects, annotates and grades Exercises and Reviews. Questions will be answered within 24 hours on regular business days.

Car Rental Certificate Program

The Car Rental Certificate Program consists of four individual courses. Each course will teach you valuable concepts necessary to becoming a travel professional with real world applications and industry directed content. The courses are:

Travel Sales and Trends
Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler. Discover successful sales steps for telephone reservations agents as well as for the travel professional working with clients one on one. Trends in the industry include the use of the Web for a variety of travel resources as well as current information on possible careers in the industry. This is an excellent introduction to the program.

Ground Transportation
You will find car rental a relatively simple product to sell and book and commissions are reasonable. Some seventy percent of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing and distribution. Rail travel recaptures the image of a different time and appeals to many leisure travelers. This study focuses on Amtrak, VIA Rail, BritRail and Eurail, the types of train accommodations, services and fare structure.

Automated Air Reservations
You will learn to book air reservations using RTS®, a hands on Computer Reservation System (CRS) simulation of Sabre® in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre® text with helpful hints and instruction to most effectively use the realistic simulator, RTS? Sabre®. You will learn and practice the basic functions of Sabre® as used by travel professionals planning and booking air travel. Exercises and drills will improve your proficiency and speed. You will master the skills necessary to make, maintain, change, and cancel automated travel reservations. Available in U.S. or Canadian versions. Note: Each course requires a new software download. RTS® is only IBM compatible but may be utilized on a Mac using Virtual PC.

Automated Car Rental ad Hotel Accommodation
(Prerequisite course: Automated Air Reservations) You will learn to research, select and book car rentals and hotel rooms using RTS®, a hands on Computer Reservation System (CRS) simulation of Sabre® in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre® text with helpful hints and instruction to most effectively use the realistic simulator, RTS® Sabre®. You will learn and practice the basic functions of Sabre® as used by travel professionals booking car and hotel arrangements. Exercises and drills will improve your proficiency and speed. You will master the skills necessary to make, maintain, change, and cancel automated car and hotel reservations. Available in U.S. or Canadian versions. Note: Each course requires a new software download. RTS® is only IBM compatible but may be utilized on a Mac using Virtual PC.